Here is a small very useful methodology for respectful communication:
Take responsibility for what you say and feel without blaming others.
Choose empathic listening
Be sensitive to the different communication styles
Take time to reflect on what you feel and what you hear before intervening
Examine your prejudices and perceptions
Take advantage of ambiguities because we are not there to find out who is wrong and who is right
As I was discovering how Mary personifies hope, I felt the strong link between Mary and the Congolese mamas. I understood why these mamas personify hope for me.